1. Our Privacy Philosophy

At Fraxxo Proptech Private Limited (“Fraxxo Proptech”), we hold your data privacy in the highest regard. This document details our protocols for gathering, safeguarding, and utilizing the information you share with us. By navigating the Fraxxo Proptech website or interacting with our digital touchpoints, you authorize the processing of your details as described here. If these terms do not align with your preferences, please refrain from using our digital services.

2. The Scope of Information Gathering

Currently, our platform serves as an informational resource and does not require the creation of a user profile. However, we may collect data under the following circumstances:

• Direct Correspondence: Details such as your name, mobile number, and email address shared through our “Contact Us” forms or direct emails to info@fraxxo.in.
• Digital Footprints: We use “Cookies” and analytical tools to monitor site traffic and optimize our user interface. These small data files help us understand which property insights are most relevant to our visitors.
• Future Expansion: Should we launch interactive portals or mobile software, we may collect “Sensitive Personal Data” (as defined by the IT Rules, 2011) including financial records, KYC identifiers, and secure access credentials to facilitate property transactions.

3. Prospective Technical Permissions

As our technology evolves into mobile environments, we may request specific device authorizations to streamline your experience:

• Visual Interface: Access to your camera for document scanning and identity validation.
• Digital Filing: Permission to download and archive property reports, legal deeds, and investment summaries onto your local hardware.
• Geographic Context: Location data to filter real estate opportunities specific to your region.

4. Utilization of Data

Fraxxo Proptech uses the information acquired to:

• Address and fulfill your specific property-related requests.
• Refine the technical performance of our platform.
• Distribute market updates and promotional material (where you have opted-in).
• Adhere to statutory requirements and regulatory mandates.

5. Third-Party Interactions & Legal Mandates

We do not engage in the trade of user data. Information is only shared with:

• Operational Partners: Service providers (like cloud storage or CRM systems) bound by strict non-disclosure agreements.
• Legal Authorities: When compelled by a court order, subpoena, or to prevent fraudulent activities that threaten our platform or the public.

6. Security & Risk Acknowledgment

While we deploy robust encryption and security frameworks, the nature of the internet carries inherent risks. Users acknowledge that Fraxxo Proptech cannot provide an absolute guarantee against sophisticated cyber-intrusions and agree to use the platform at their own risk.

7. User Autonomy & Data Accuracy

You have the right to review and rectify any personal details we hold. If you wish to retract your consent for data processing, you may do so by contacting info@fraxxo.in. Please note that such a withdrawal may limit our ability to provide you with tailored property information.

8. External Platform Connectivity

Our website may feature links to external real estate portals or financial resources. Fraxxo Proptech exercises no control over the privacy standards of these third-party entities. We advise you to examine their specific policies before engaging with them.

9. Policy Maintenance

This policy is subject to periodic updates to reflect our growing tech stack. We recommend revisiting this page to stay current with our privacy practices.

10. Grievance Redressal

For any concerns regarding data handling or to reach our Information Security Officer, please contact:

Email: info@fraxxo.in

Fraxxo Proptech Private Limited CIN: U68100MH2024PTC423271